The Hefner Plumbing Difference
Work With a Plumbing Company You Can Trust!
At Hefner plumbing, we focus on things that are important to you when calling a plumbing, company. A respect for you, and your property. Fixing and Repairing things the right way the first time. And an unconditional 100% money back guarantee. At Hefner plumbing Co. you get on time service, up front pricing, and the job done right and clean the first time… Guaranteed
We at Hefner plumbing Co. have set the standard for plumbing service in Florida. We are confident you’ll be pleased with our fast, friendly and professional service and technicians that you will be a customer for life!
- Up-Front Pricing: With Hefner plumbing, there are never any hidden charges or last-minute add-on fees. We charge by the job, not by the hour. And Hefner plumbing technicians will always tell you the price before they begin work and give you options so you can make a wise decision for you and your family.
- The Job Done Right The First Time: When a Hefner plumbing technician comes to your home, he will be qualified and trained to repair or fix any problem you have the first time. We guarantee the quality of our work NO QUESTIONS ASKED.
- Certified Safe Technicians: All of our plumbing technicians have to meet difficult pre-employment standards including: a technical aptitude test, drug test, criminal background search, DMV check, and reference verification. In addition, Hefner plumbing Co. is fully licensed and insured for your safety and protection.
- 24-Hour Emergency Service: Hefner plumbing company is open 24 hours a day, 7 days a week with experienced call takers.
- Our Extended Service Hours are: – Monday-Friday: 7:00 AM – 7:00 PM
- Saturday-Sunday: 8:00 AM – 5:00 PM
– After Hours: Services manager is on-call
- Free annual inspections for all our customers: At Hefner plumbing Co. we maintain what we install and offer a free annual inspection of all your plumbing as a courtesy to you our customer. We know there are other companies you could choose for your plumbing needs but we want to be the best you can get.
- Warranties to Protect You: Knowing that the company you are dealing with stands behind what they sell is important. At Hefner plumbing Co. we give you written guarantee.
- Fully-Stocked Trucks: Hefner plumbing Co. service technician will arrive prepared with a truck that is completely stocked with all the necessary tools, equipment and materials to do the job. No time will be wasted going to a hardware store or back to the shop in order to get the proper parts and supplies.
Hefner Service Technician’s
Customer Service Pledge
As an employee of Hefner plumbing Co., I promise I will use my skills and all my technical expertise to diagnose the customer’s problem as quickly as possible, while keeping them informed of my progress at all times. I will provide each and every customer, no matter what the problem is, with all their options, allowing them to make the repair or replacement decision that is right for them.
I will hereby take personal responsibility for the customer’s satisfaction; I will follow all company policies and procedures at all times. I pledge to be honest, ethical and to do the right thing. I will never mislead or offer the customer a service or product they do not need or want.
I will ask the customer at the end of the transaction if they are satisfied with the service I provided them. I will also do everything in my power to make sure every customer is 100% satisfied with my clean, fast and professional service.
THIS IS MY PLEDGE TO MYSELF, TO MY COMPANY AND TO MY CUSTOMER.
To protect your floors and carpets and avoid tracking in dirt, all of our technicians are required to put on shoe covers BEFORE they enter your home…
We also use drop cloths, tarps and other coverings to protect your floors and furniture whenever we carry equipment and tools into your home…