Do you find making much needed home repairs taxing or frustrating? In a large sea of “best value” and “lowest price” it may be confusing to pick a service company that is sincere and offers quality work. We are not going to talk about limited time offers and restrictions that may apply, we are just going to give you the facts, plain and simple, and let you decide if we are the company for you.
1. Quality Service
Hefner Plumbing Company is owned and operated by a family, just like yours. We have been in the business for 43 years and we are committed to making our customers smile. With our combined experience, our company has over 100 years of knowledge. We are experts in residential plumbing service and will thoroughly explain the diagnosis before we make any installations or repairs. We want you, as a homeowner, to be able to make an informed decision after we present your options to you.
Our technicians come from diverse backgrounds and each one has an impressive skill set. We are proud to say that we believe in lifelong learning and we require our technicians to attend training courses each week to learn new skills. We actually pay them to learn how to serve you better. Everybody wins.
Our technicians wear a professional uniform and follow appearance standards so that you cannot mistake them for anyone else when they show up at your door. We also drug test our technicians as a safety precaution. We understand as homeowners that it may be frightening to let someone you do not know into your home. At Hefner Plumbing Company we would not send anyone to your house that we would not be comfortable letting into our own.
2. Quality Products
At Hefner Plumbing Company we do not believe in installing poor quality equipment or practicing “planned obsolescence.” There are some companies out there who will complete the job with the absolute lowest material and labor costs so that they can enjoy the highest profit possible. We are not one of them. We will only sell you high quality, long lasting parts and they will be installed in the most professional manner with a two year guaranty. We want your repeat business legitimately, not because a product we sold you had a short life. It is important to us that our customers give positive recommendations about our company to other potential customers. In order for that to happen, we take care to deliver to our customers the products and experience that they deserve.
3. No Hidden Fees
Another benefit of choosing Hefner Plumbing Company is that we do not charge extra for overtime. We have been known to work odd and late hours to ensure that our customers’ systems are repaired in a timely manner. We do not want you to sacrifice comfort for quality. We understand how upsetting it can be to go without modern conveniences, especially when looking out for the wellbeing of your family.
4. Guaranteed Fixed Pricing
After diagnosing your system, we provide a fixed, guaranteed price for the repair or installation. No tricks. No gimmicks. There will be no surprises or hidden fees. Our prices take into account all the costs of operating a business, from servicing our trucks, to building operation fees, employee salaries, benefits, and more. Our prices are carefully calculated and never arbitrary. We believe in the right price for the right quality.
Thank You, Tim Hefner